1777b Privacy Policy

1. About This Policy

1777b is an online casino and sports betting platform serving the Bangladesh market. We provide cricket betting, live casino, slots, crash games, and fish shooting games, all accessible through popular local payment methods including bKash, Nagad, and Rocket. This Privacy Policy applies to all users of the 1777b platform, regardless of whether they access it from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or any other location in Bangladesh.

We are committed to handling your personal data responsibly, fairly, and in a manner consistent with applicable data protection principles. Our goal is to ensure that every 1777b member feels confident that their information is kept private, secure, and used only for the purposes described in this document.

2. Information We Collect

To provide a safe, personalised, and legally compliant service, 1777b collects two categories of user information: information you provide directly to us, and information collected automatically during your use of the platform.

Information You Provide Directly

• Registration Details: Full name, date of birth (to verify you are 21 years of age or older), email address, mobile phone number, and chosen username.
• Identity Verification: Government-issued identification documents such as a National ID (NID), passport, or driving licence, submitted when required for account verification or higher withdrawal thresholds.
• Financial Information: Payment method details associated with your bKash, Nagad, Rocket, or Upay mobile wallet accounts, as well as bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, or other supported institutions when provided.
• Communications: Messages, queries, or feedback you send to our customer support team, including any documents or screenshots attached to support requests.

Information Collected Automatically

• Device and Technical Data: IP address, device type (Android or iOS), operating system version, browser type, screen resolution, and mobile network operator.
• Usage Data: Pages and games visited, time spent per session, betting history (game titles, stake amounts, outcomes), deposit and withdrawal transaction records, and login timestamps.
• Cookies and Tracking: Session cookies, authentication tokens, and similar technologies used to keep you securely logged in, remember your preferences, and understand aggregate platform usage patterns.

3. How We Use Your Information

1777b uses the information we collect for the following specific, legitimate purposes:

• To create and manage your 1777b account, including verifying your identity and confirming you are aged 21 or above as required.
• To process deposits and withdrawals securely through bKash, Nagad, Rocket, and other supported payment partners.
• To provide access to our full catalogue of games, including cricket betting, slots, live casino, Treasure Boat Fishing, Beach Volleyball, and crash games.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other unlawful behaviour on our platform.
• To send you important account-related notifications such as deposit confirmations, withdrawal approvals, security alerts, and updates to our terms or policies.

4. Legal Basis for Processing

We process your personal data under the following legal grounds. Each processing activity is tied to one or more of the bases below:

Contractual Necessity

Processing your registration details, payment information, and game activity records is necessary to provide the services you have signed up for. Without this data, 1777b cannot operate your account or process transactions.

Legitimate Interests

We process certain technical and usage data in our legitimate interests to maintain platform security, prevent fraud, and improve the quality of our services for all Bangladesh-based users. We ensure that these legitimate interests are not overridden by your fundamental privacy rights.

Consent

Where we send you optional promotional communications about bonuses, new game launches, BPL cricket betting opportunities, or seasonal promotions such as Eid or Pohela Boishakh offers, we do so only where you have given your explicit consent. You may withdraw this consent at any time by contacting our support team.

5. Sharing Your Information

1777b does not sell, rent, or trade your personal information. We share your data only in the following limited, controlled circumstances:

• Payment processors and mobile banking service providers (bKash, Nagad, Rocket, Upay) to facilitate your deposit and withdrawal transactions. These providers are bound by their own strict data protection obligations.
• Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, to the minimum extent necessary to authenticate your session and deliver the game experience.
• Fraud prevention and identity verification services, where we are required to verify your identity or investigate suspicious account activity to protect other users.
• Law enforcement or regulatory authorities when we are legally obligated to disclose information in response to a valid court order, subpoena, or government request in Bangladesh or relevant jurisdiction.

In all cases, we require that third-party recipients implement appropriate security measures and use the shared data only for the specific purpose for which it was disclosed. We do not authorise any third party to use your personal data for their own unrelated commercial purposes.

6. Cookies and Tracking Technologies

1777b uses cookies and similar tracking technologies to operate the platform correctly and improve your experience. Cookies are small text files placed on your device when you visit our site. We use the following types: (a) Essential Cookies — required for basic site functions such as maintaining your logged-in session and remembering your language preference; (b) Analytics Cookies — used to understand how users navigate the platform so we can identify areas for improvement; and (c) Security Cookies — used to detect and prevent fraudulent or unauthorised access attempts.

You may adjust your cookie preferences through your mobile browser settings. Please note that disabling essential cookies will prevent you from logging in to your 1777b account and using core platform features.

7. Your Rights as a User

1777b respects your right to control your personal information. As a registered user of our platform, you hold the following rights in relation to your data:

Rights You May Exercise

• Right of Access — request a copy of the personal data 1777b holds about you.
• Right to Rectification — ask us to correct any inaccurate or incomplete personal data we hold.
• Right to Erasure — request deletion of your personal data, subject to our legal retention requirements and responsible gaming obligations.
• Right to Object — object to the processing of your data for direct marketing purposes, including promotional offers and bonus notifications.

How to Exercise Your Rights

• To exercise any of the above rights, contact our support team at [email protected] with the subject line 'Data Rights Request' and your registered account email address.
• We will respond to all verified data rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you promptly.
• Identity verification is required before we can action any data rights request, to ensure your personal information is not disclosed to an unauthorised third party.

8. Data Retention

1777b retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes described in this policy. Specific retention periods are as follows:

• Account registration data and identity verification documents: retained for the duration of your account plus 5 years following account closure, in line with standard financial record-keeping practice.
• Transaction records (deposits, withdrawals, betting history): retained for 7 years from the date of each transaction to meet financial compliance obligations.
• Customer support communications: retained for 3 years from the date of the interaction, unless the communication forms part of an ongoing investigation or dispute.
• Marketing consent records: retained until you withdraw consent plus 1 year, to demonstrate that promotional communications were lawfully sent.
• Technical and usage logs: retained for up to 12 months in aggregated or pseudonymised form for platform security and performance analysis purposes.

9. Data Security

1777b implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive account and payment data, role-based access controls restricting staff access to personal data on a strict need-to-know basis, regular security assessments and penetration testing of our platform infrastructure, and two-factor authentication options to protect your 1777b account login.

While we take all reasonable steps to secure your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users without undue delay and take immediate steps to contain and remediate the breach.

10. Children and Minors

The 1777b platform is strictly intended for adults aged 21 years and above. We do not knowingly collect or process personal data from any individual under the age of 21. If you are under 21, you must not register an account or use any part of the 1777b platform. If we become aware that personal data has been collected from a user who is under 21 years of age, we will promptly close the account and delete all associated data.

Parents or guardians who believe their child may have registered an account on 1777b should contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where required, notify registered users via their registered email address or through an in-platform notification.

Your continued use of the 1777b platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your information.